IT and Cybersecurity Services
IT and Cybersecurity are our jobs to keep your business running and your IT experience worry-free.
Our technical experts from Piedmont Technical Experts (PTE) will take care of your IT maintenance so you can focus on your business.
Also, we will give you the confidence of a secure network, updated systems, and trusted experts.
Our IT and Cybersecurity Key Products
At Piedmont Technical Experts (PTE), engineers with over 20 years of experience supporting the Small and Midsize Business (SMB) market manage all our essential products.
PTE Client Security
PTE Client Security is a basic cybersecurity protection package.
This package includes:
- Proactive system monitoring for potential hardware or software issues
- Concierge patch management of your operating system
- Over 300 software packages
- Endpoint Detection and Response (EDR) – is the next generation of anti-malware protection.
The package is available for a per month per machine charge, or annual and multiyear options are available.
PTE Cyber Liability Insurance Readiness (PTE CLIR)
PTE Cyber Liability Insurance Readiness (PTE CLIR) is a bundle of cybersecurity software packages that can assist your cyber liability insurance claim.
It includes the PTE Client Security package.
This package also includes:
- DNS Filtering
- Password Management
- Advanced Threat Protection (ATP) for your email protection
- A multi-factor authentication tool if needed
- Compliance log
- Annual Dark Web Scan
- Security Questionnaire assessment
- One Cybersecurity Awareness talk
- Segregated cloud
- Collaboration backups
The package is available for a per month per machine charge, or annual and multiyear options are available.
PTE Gold Manage Service Plan (PTE Gold MSP)
The PTE Gold Manage Service Plan (PTE Gold MSP) is a support plan for companies that want a fixed price for support.
It includes the PTE Cyber Liability Insurance Readiness (PTE CLIR) bundle.
This package also includes:
- Unlimited remote break-fix support
- Remote adds moves and changes taking less than 30 minutes to complete
- Two Technology Business Reviews each year
- Monthly Open Action Item Meetings
- Consultations as needed
Projects, adds, moves, changes over 30 minutes, and onsite visits are extra.
This plan is billed monthly with discounts for multi-year commitments.
PTE Platinum Manage Service Plan (PTE Platinum MSP)
PTE Platinum Manage Service Plan (PTE Platinum MSP) is an unlimited support plan that covers PTE Gold MSP.
It includes all adds, moves, and changes over 30 minutes and onsite visits.
Project-based work is still billed separately, but there is a discounted project rate.
This plan is billed monthly with discounts for multi-year commitments.